Refund policy

30-Night Risk-Free Trial

We want you to love your WEFANCY products. If you are not completely satisfied, you may return your purchase within 30 nights of delivery for a full refund.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

How to Return

• Contact us at temu888999@163.com with your order number.
• We will provide a prepaid return shipping label.
• Pack the item in its original packaging (or similar protective packaging).
• Drop off the package at any UPS location.

Refund Timeline

• Refunds are processed within 5–7 business days after we receive your return.
• You will receive an email confirmation once your refund has been issued.
• Refunds are credited to the original payment method.

Exceptions

• Items must be in clean, undamaged condition.
• Gift cards and final sale items are non-refundable.
• Personalized or custom items cannot be returned.

Exchanges

We do not offer direct exchanges. Please return your item for a refund and place a new order for the desired product.

Questions? Email us at temu888999@163.com — we are happy to help.